ASH HOME IMPROVEMENTS
Privacy Policy
Effective Date: March 1, 2026
Ash Home Improvements (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.ashhomeexpert.com, contact us by phone or email, or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.
We collect personal information that you voluntarily provide to us, including when you:
Request a quote or consultation
Submit a contact form on our website
Call us or send us an email
Engage with us on social media
This information may include your name, home address, phone number, email address, and details about your project or property.
When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, pages visited, time spent on pages, and referring URL. This information is collected using cookies and similar tracking technologies.
We may receive information about you from third-party platforms such as Meta (Facebook and Instagram) if you interact with our advertisements or pages on those platforms, subject to their own privacy policies.
We use the information we collect for the following purposes:
To respond to your inquiries and provide estimates or quotes
To schedule and complete renovation, decking, fencing, and concrete projects
To send you communications related to your project or services
To improve our website, marketing, and services
To run and optimize Meta (Facebook/Instagram) advertising campaigns
To comply with applicable legal obligations
We do not sell your personal information. We may share your information in the following limited circumstances:
Service Providers: We may share information with trusted third-party vendors who assist in operating our website, conducting our business, or servicing you (e.g., CRM platforms, scheduling tools, advertising partners), provided they agree to keep your information confidential.
Legal Requirements: We may disclose your information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors use our site. You may set your browser to refuse cookies; however, some features of our website may not function properly if cookies are disabled.
We also use the Meta Pixel on our website. This allows Meta to collect data about your visit for purposes of advertising measurement and optimization. To opt out of Meta’s use of data for advertising, visit your Meta Ad Preferences at www.facebook.com/adpreferences.
By providing your phone number and requesting a callback or submitting a contact form, you consent to receive calls and/or text messages from Ash Home Improvements at the number you provide. Message and data rates may apply. Message frequency may vary. You may opt out at any time by replying STOP to any text message or by contacting us directly.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites, including social media platforms such as Facebook and Instagram. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.
Depending on your location, you may have certain rights regarding your personal information, including the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information collected via SMS or phone communication, including your phone number and any details shared during the course of your inquiry or project, will only be used to contact you directly regarding your estimate, project updates, or service-related communications with Ash Home Improvements. All other use case categories exclude text messaging originator opt-in data and consent. This information will not be sold, rented, or shared with any outside organization.
We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Ash Home Improvements
2113 Carol Drive, Wilmington, DE 19808
Phone: (302) 230-1426
Email: ashhomeimprovements@yahoo.com
Website: www.ashhomeexpert.com
© 2026 All Rights Reserved by Ash Home Improvements
